1. Acceptance of Terms
By accessing or using VoiceVocab, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, do not use the service.
2. Description of Service
VoiceVocab helps sales professionals build technical fluency through short lessons and recorded-answer practice. The course service provides:
- Courses covering software, cloud, security, AI and buyer conversations
- Spoken questions, AI-generated written feedback and example answers
- Retries, lesson progress and a history of your submitted answers
- A free introductory lesson and paid access to the full catalogue
3. User Accounts
You sign in with Google or an email link. You are responsible for maintaining the security of the account or email you use to access VoiceVocab and for all activity that occurs under your account. You agree to notify us immediately of any unauthorized use.
4. Your Content
You retain ownership of the documents, notes, recordings, and other content you upload to VoiceVocab (“Your Content”). You grant us a worldwide, non-exclusive, royalty-free licence to host, process, transmit, and display Your Content solely as necessary to provide the service and as described in our Privacy Policy.
You are responsible for Your Content. Do not upload material you do not have the right to share, and do not upload personal data about prospects or other individuals unless you have a lawful basis to do so.
5. Acceptable Use
You agree not to:
- Use the service for any unlawful purpose or in violation of any applicable laws
- Upload content that infringes intellectual-property rights or contains malware
- Attempt to reverse engineer, copy, or extract our AI models or underlying systems
- Share your account credentials with people outside your team
- Use VoiceVocab to record calls where you do not have the legal right or required consent to record
- Use automated systems to scrape, bulk-import, or otherwise abuse the service
6. Intellectual Property
The VoiceVocab service, including its branding, software, designs, and generated templates, is owned by us and protected by copyright, trademark, and other intellectual-property laws. You may not copy, modify, distribute, or create derivative works of the service without our written permission. Feedback you provide may be used by us freely and without obligation.
7. Course Access, Payment, and Refunds
Course access costs $49.99 USD, one-time, through Stripe, for 3 months of access. The pass gives your account access to all courses in the catalogue beginning when payment is confirmed. All lessons unlock at that point, including courses added during your active access period. There is no automatic renewal, and the pass does not create a subscription. If the expiry month has no matching day, access ends on its last day.
Your account displays the expiry date. After expiry, paid lessons and new paid assessments require another pass. Expiry does not delete your account or automatically erase your learning history. The introductory APIs lesson remains available free after sign-in. Existing purchases keep the access period confirmed at the time of payment.
For a payment error, access problem or refund request, contact us at admin@voicevocab.com and we will work with you to resolve it. These terms do not limit any mandatory rights you have under applicable law.
8. Disclaimer of Warranties
VoiceVocab is provided “as is” and “as available” without warranties of any kind, express or implied. We do not guarantee that:
- The service will be uninterrupted, error-free, or fully secure
- AI-generated transcripts or feedback will be accurate, complete, or suitable for a particular customer situation
- Using VoiceVocab will result in any specific sales outcome
You are responsible for the decisions and commitments you make in customer conversations. Use the lessons as practice and verify product-specific details with your own team.
9. Limitation of Liability
To the maximum extent permitted by applicable law, VoiceVocab shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenues, customers, or opportunities, arising out of or related to your use of the service. Our total liability for any claim relating to the service will not exceed the amount you paid us in the twelve months preceding the claim.
10. Suspension and Termination
We may suspend or terminate your access to VoiceVocab at any time if we reasonably believe you have violated these Terms, if required by law, or to protect the service and other users. You may close your account at any time from your account settings. Upon termination, Your Content may be deleted in accordance with our Privacy Policy.
11. Changes to Terms
We may update these Terms from time to time. If a change is material, we will notify you in-product or by email before it takes effect. Continued use of VoiceVocab after the effective date constitutes acceptance of the updated Terms.
12. Governing Law
These Terms are governed by the laws applicable to our registered entity, without regard to conflict-of-laws principles. Any disputes will be resolved in the competent courts of that jurisdiction unless mandatory consumer-protection laws give you the right to bring a claim in your local courts.
13. Contact
Questions about these Terms? Email us at admin@voicevocab.com.